We ship orders Monday through Saturday.
Orders are normally filled within 24 to 48 hours of receiving payment, Sundays and Statutory Holidays excluded.
We ship using Canada Post within Canada, the United States or Worldwide. You can select the estimated delivery speed at checkout.
All services, except for "Small Packet USA Air (5 to 8 business days)", offer tracking numbers, which you will receive via e-mail.
You can track your package at:
https://www.canadapost.ca and use the same tracking number at https://www.usps.com/ or your local Postal Carrier if you are outside the US or Canada.
Tracking numbers protect your shipment against loss or damage.
This coverage is not available if we ship without tracking or insurance, for example, if you select "Small Packet USA Air (5 to 8 business days)" at checkout.
Daily shipping cut off time is 4:30 p.m. Eastern Time.
More information here:
Fedex and UPS may, at times, incur Customs and Duty charges that Canada Post and USPS do not.
If the order is too large (over 30kg or 66 pounds) for Canada Post to process, we will ship using Fedex or UPS.
***NEW *** Oct.8/2016
Expect delivery in 2-3 weeks after placing your order.
Products that are shipped ePacket will usually show "FREE SHIPPING" or "shipped via ePacket" on the Product Description.
THE BEST WAY TO SHIP LIGHTWEIGHT COMMERCE
The commercial ePacket shipping service from the USPS and Canada Post allows 2Ground to efficiently ship lightweight, low-value merchandise internationally to over 24 countries around the world.
EFFICIENCY IN A SMALL PACKAGE
Packages are limited to 4.4lbs (2kg) and a value of less than $400, and are sent as commercial letter-post packets.
Benefits of ePacket shipping include:
*Free returns on any undeliverable items.
*Postal customs clearance with any duties and taxes paid by recipient of the shipment.
Please allow 2 to 3 weeks for delivery using ePackets.
LEVERAGING THE USPS NETWORK
Using ePackets customers have peace of mind with:
Delivery confirmation and tracking through the usps.com website
Acceptance scans by USPS and delivery scans by foreign post with a 90% delivery scan rate.
Induction sites in New York, Chicago, and Los Angeles, with shipping to 14 participating countries including Australia, Belgium, Canada, Finland, France, Germany, Ireland, the Netherlands, New Zealand, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.
MANIFESTING AND LABELING BY OSM
In addition to being fully trackable, all ePacket shipments get unique label and barcode IDs with the LX item prefix, as well as electronic manifesting and labeling performed by OSM Worldwide. This means that you can track any item that we send out via the ePacket Service from our door to your's.
It also leads to fewer headaches when worrying about customs or dealing with international post.